Department of Consumer Affairs conducts Stakeholders Meeting on Right to Repair Portal India
- March 9, 2024
- Posted by: OptimizeIAS Team
- Category: DPN Topics
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Department of Consumer Affairs conducts Stakeholders Meeting on Right to Repair Portal India
Subject: Schemes
Context:
- The Hon’ble Prime Minister envisioned the Mission LiFE (Lifestyle for the Environment) for replacing ‘use-and-dispose’ economy — with a ‘circular economy’ promoting ‘mindful and deliberate utilization’ in place of mindless and wasteful consumption.
More on news:
- Circular Economy also incorporates R3 concept i.e. Reduce, Reuse (repair) and Recycle.
- The Department of Consumer Affairs (DoCA) has taken a significant step through the launch of the Right to Repair Portal India (https://righttorepairindia.gov.in/) on the occasion of National Consumer Rights Day 2022.
- The portal provides consumers to avail repair associated information for their products and reduce e-waste.
- Stakeholders were called on the basis of grievances registered at the National Consumer Helpline.
Right to Repair Portal:
- Right to Repair Portal India encompasses to facilitate and works as a catalyst for providing relevant repair associated information between the companies and consumers.
- The information includes:
- Access to product manuals/ repair videos (by linking the websites and YouTube channels of the companies);
- Address the concern on the price and warranty of spare parts;
- Explicit mention on differences in liability covered guarantee, warranty and extended warranty;
- Details of Companies Service Centre across India and Recognition third-parties repairers, if any, by the companies and
- Information on country of origin to be explicitly mentioned.