Tired of spam or fraud calls? File a complaint on

Subject: Science and tech

Section: Awareness in IT

Chakshu platform:

The Department of Telecommunications (DoT) has introduced Chakshu, an online platform for telecom users to report suspected fraud or spam callers, accessible via sancharsaathi.gov.in/sfc.

Details:

This initiative aims to empower citizens to report fraudulent communications related to various services such as bank accounts, payment wallets, SIM and utility connections, KYC updates, impersonation, and sextortion.
Alongside, the DoT launched the Digital Intelligence Platform, a secure data-sharing tool for stakeholders like Telecom Service Providers, law enforcement, financial institutions, and social media platforms, among others, to combat fraud.
Furthermore, Communications Minister Ashwini Vaishnaw endorsed the Caller Name Presentation (CNAP) feature, which would allow users to see the registered name of incoming callers, despite concerns over privacy implications.
The minister emphasized the importance of informed consent and mentioned that recommendations for CNAP by the Telecom Regulatory Authority of India would undergo thorough review before implementation.

Source: TH